Contact information

5.1 Customer Support

Grand Fit Studio believes that accessible customer communication is an important part of responsible online commerce.

Customers may contact us when they have questions about products, orders, shipping, returns, refunds, privacy, or other website matters.

5.2 Business Information

Website: https://www.grandfitstudio.online/

Store Name: Grand Fit Studio

Legal Business Name: HG FAMILY HEALTH CARE INC

Business Address:
2640 S University Dr, Apt 225
Davie, FL 33328
United States

Return Address:
2640 S University Dr, Apt 225
Davie, FL 33328
United States

Contact Person:
Loulette Gerice Jodoin

Email:
[email protected]

5.3 Customer Service Topics

Customers may contact us regarding:

  • Bathroom textile product information.
  • Product specifications.
  • Product availability.
  • Orders and order confirmations.
  • Shipping and delivery.
  • Tracking questions.
  • Address corrections.
  • Damaged merchandise.
  • Incorrect merchandise.
  • Returns.
  • Refunds.
  • Exchanges.
  • Privacy inquiries.
  • Website problems.
  • Legal notices.

5.4 Recommended Email Information

When contacting customer support about an existing order, customers should include:

  • Name.
  • Order number.
  • Email address used for the purchase.
  • Product name.
  • Description of the issue.
  • Photographs, when relevant.

Providing this information can help us identify the transaction and respond more efficiently.

5.5 Privacy Requests

For privacy questions or personal-information requests, please use:

Subject: Privacy Request

Email: [email protected]

For requests involving personal information, we may ask for reasonable verification before disclosing or changing information.

5.6 Return Requests

For return-related matters, customers should use:

Subject: Return Request

Please include the order number, product description, reason for the requested return, and photographs where applicable.

5.7 Formal Correspondence

Formal notices may be addressed to:

HG FAMILY HEALTH CARE INC
Attn: Loulette Gerice Jodoin
2640 S University Dr, Apt 225
Davie, FL 33328
United States

Email: [email protected]